Returns & Exchanges
We want you and your little ones to be completely delighted with your Bunnies By The Bay treasures. If you are not entirely satisfied, we accept returns of unwashed and unworn items with original tags within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in gift-ready condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our workshop receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing